Frequently Asked Questions
We offer quite a few services, so we understand you might have some questions or concerns.
If your question isn't answered here, please feel free to give us a call or email and we'd be happy to discuss.
1. "So do you create websites or content? I don't understand."
Building websites is our main service, but we're committed to helping businesses build their online presence through branding. This could include anything from taking photos at your business of your products, shooting a short video that highlights a service your business offers, or creating original copy/text that helps channel the message or service your company is putting forward.
Visit our Services page to learn more about what we can offer your business.
2. "What types of customers have you worked with?"
Small businesses (2-10 employees), Large Publishing Firms (700 employees), Private Equity Technology Consultants, Small Business Retail, Nonprofit Organizations...
View our Clients page to see our work and those we've serviced.
3. "There are no rates listed on this site. How do I know if I can afford your services?"
Due to the various specific needs of different clients we do not have a pinned-down rate. However if you call or email us with your needs, we'll give you a free quote.
However, here's some information that might give you a better idea:
The cost to design a website nowadays usually falls between $500 and $15,000. Our firm tends to fall much more on the lower cost side of this spectrum.
When it comes to content services (photography/copywriting/videography) we're mostly competing with professionals who sell these services individually, which almost always means they tend to charge quite a bit.
While our team is also comprised of professional photographers and content writers, we tend to fall on the middle/lower end of the cost spectrum for these services.
Because we use Squarespace to develop our sites, our clients pay a $144 or $216 annual fee (depending on if you want commerce built into your site or not) for keeping the site registered with Squarespace. We retain absolutely none of this, as the annual payments are paid directly to Squarespace.
4. "Can't I just build my own website with a DIY service?"
You could–and in some cases we've even consulted potential clients to do so due to the nature of their businesses. Heck, we even use Squarespace to build our websites due to it's user-friendly interface. This is why our job is to optimize platform-developed websites by using coding, custom content, web development knowhow (including SEO, keywords, etc.) and design knowledge to create a site that is guaranteed to look, feel, and function far more effectively than a DIY developed website.
Our goal is to present our clients with a website that contains all of the user-friendly features (like Squarespace) but contains all of the essential tools, power, and internal design of a competitive business website.
5. "I already have a website built via Squarespace. I don't want a whole new website, I just want my current site redesigned/touched up.
We can certainly do that.
While we encourage businesses to consider redesigning their site using our designs, we know it can be stressful to part with a layout you're already so familiar with. Give us a call or send us an email and we'd be more than happy to talk with you about redesigning or touching up your current site.
6. "I need a website, but I don't know what to do with it or how to advertise it once it's created."
We offer a marketing/social media consulting service for small businesses to get started with advertising their new site. This includes methods on how to effectively use social media platforms, understanding general online marketing techniques, utilizing original and stock content, and learning to network and connect with others in a way that will boost your visibility in the online world.
7. "What kind of advice can you give me as a consumer looking for someone to design my website?"
Look carefully and review their portfolio. Too many times we've had to redesign a poorly made website that was created by a previous designer. While design trends certainly change over time, you want a website that is both professional and lasting. Potential clients and customers will look at your website to verify your legitimacy as a business, which is why a well designed website is a crucial aspect of garnering new business.